Guidelines for Tours and Charters
All Kraftours designed
packages are alcohol and tobacco free while on board vehicles.
Passengers rotate seats
twice daily to share perspectives and to enhance camaraderie among
Passengers are expected to
be able to care for themselves. Passengers needing extra assistance
may need a traveling companion to assist with special needs.
Kraftours reserves the
right to refuse service, or to remove passengers who create a danger
to others or who interfere with the proper management and operation
of a tour or charter. Kraftours drivers and tour directors have the
authority to make appropriate decisions based on their assessment of
situations encountered during travel and to take steps necessary to
insure the proper, smooth and safe management of a tour or charter.
Charter Bus Guidelines
Payment is to be received in full two weeks before the date
of the charter unless other arrangements have been made and
confirmed in writing by Kraftours Corporation.
Unless otherwise noted in the confirmation
documents, a $150 non-refundable deposit and a signed, returned
confirmation order is required to hold any coach. Without completing
this requirement, no service can be expected.
Full payment is expected for cancellations made
within 48 hours of the scheduled
Cancellation for trips of less than one day (24
hours), made between 48 hours and the two weeks final payment date
will be refunded with the deduction of the $150.00 deposit.
Cancellation for trips of more than one day (24 hours), made between
48 hours and the two weeks final payment date will be refunded, less
a one day (24 hours) rate charge.
An Alternative policy may apply only if noted in
the confirmation documents.
A Little More Legal Stuff
Please note, while Kraftours makes every reasonable effort to ensure
the accuracy of all material appearing on this website, tour designs
and specifications, charter bus features and availability, fuel
prices and government regulations applicable to our industry change
from time to time. Modifications will be made as reasonably required
to maintain a practical operational schedule. Tour schedules, prices,
features on coaches, and other information included in this website
are therefore subject to change without notice. Any errors, misprints,
or omissions are wholly unintentional.
A modest fuel surcharge
(up to $5 per person, per day) may be added to tours in the event of
extraordinary fuel price increases.
to other sites on the World Wide Web. When leaving this Site, please
By accessing and using this Site, you hereby agree to the terms
Non-Personal Information Collected Automatically
Kraftours is committed to the protection of the privacy of its web
site visitors. Please note that we may provide aggregate statistics
about our customers, sales, traffic patterns, and related site information
to reputable third-parties, but these statistics will include no
personally identifying information.
BY USING AND/OR VISITING THIS WEBSITE (collectively, including all
Content available through the Kraftours.com domain name, YOU SIGNIFY
YOUR ASSENT TO BOTH THESE TERMS AND CONDITIONS (the "Terms
of Service") AND THE TERMS AND CONDITIONS OF KRAFTOURS' PRIVACY
NOTICE, WHICH ARE INCLUDED BELOW, AND WHICH ARE INCORPORATED HEREIN
BY REFERENCE. If you do not agree to any of these terms, then please
do not use the KRAFTOURS Website.
In order to respond to your questions, fulfill your requests or
manage interactive customer programs it may be necessary to ask
for personal information such as your name, address, e-mail address
and telephone number. We may use this information to respond to
your requests, or to contact you via mail, e-mail or phone to inform
you of new products, services or promotions we may offer. If you
place an order for a product, request a service or submit content
to this site, we may need to contact you for additional information
required to process or fulfill your order and/or request. However,unless
compelled by applicable legislation, we will not provide this information
to a third party without your permission, except as necessary to
process your order, fulfill your requests or manage interactive
customer programs . You also hereby grant to Kraftours the right
to exchange any information provided by you between Kraftours affiliates
for the purposes mentioned before.
In addition to the personal information that you may provide us,
this Site may use technology that lets us collect certain technical
information like your Internet protocol address, your computer's
operating system, your browser type, traffic patterns and the address
of any referring Web sites.
Please note that while there are always risks associated with providing
personal data, whether in person, by phone or over the Internet,
and no system of technology is completely safe, "tamper"
or "hacker- proof", Kraftours has endeavoured to take
appropriate measures to prevent and minimize risks of unauthorized
access to, improper use and the inaccuracy of your personal information.
For example, we use encryption technology when collecting or transferring
sensitive data such as credit card information.
Accuracy of collected data
Kraftours will on its own initiative, or at your request, replenish,
rectify or erase any incomplete, inaccurate or outdated personal
data retained by Kraftours in connection with the operation of this
From time to time, information may be placed on your computer to
allow us to identify you. This information is commonly known as
"cookies". By showing how and when our visitors use this
Site, this information can help us to continue to improve our Site.
is an industry standard and many web sites use them. Cookies are
stored on your computer and not on this Site. If you do not wish
to receive cookies, or want to be notified of when they are placed,
you may set your web browser to do so, if your browser so permits.
No information may be submitted to Kraftours by persons under the
age of 18 without the consent of a parent or legal guardian, nor
may persons under the age of 18 make purchases or other legal acts
on this Site without such consent, unless permitted by applicable
access to this Site, or the content of these pages at any time with
or without prior notice.