Basic Guidelines for Tours and Charters

All Kraftours designed packages are alcohol and tobacco free while on board vehicles.

Passengers rotate seats twice daily to share perspectives and to enhance camaraderie among travelers.

Passengers are expected to be able to care for themselves. Passengers needing extra assistance may need a traveling companion to assist with special needs.

Kraftours reserves the right to refuse service, or to remove passengers who create a danger to others or who interfere with the proper management and operation of a tour or charter. Kraftours drivers and tour directors have the authority to make appropriate decisions based on their assessment of situations encountered during travel and to take steps necessary to insure the proper, smooth and safe management of a tour or charter.

Charter Bus Guidelines

Payment is to be received in full two weeks before the date of the charter unless other arrangements have been made and confirmed in writing by Kraftours Corporation.

Cancellation

Unless otherwise noted in the confirmation documents, a $150 non-refundable deposit and a signed, returned confirmation order is required to hold any coach. Without completing this requirement, no service can be expected.

Full payment is expected for cancellations made within 48 hours of the scheduled report time.

Cancellation for trips of less than one day (24 hours), made between 48 hours and the two weeks final payment date will be refunded with the deduction of the $150.00 deposit. Cancellation for trips of more than one day (24 hours), made between 48 hours and the two weeks final payment date will be refunded, less a one day (24 hours) rate charge.
 

An Alternative policy may apply only if noted in the confirmation documents.

A Little More Legal Stuff

Please note, while Kraftours makes every reasonable effort to ensure the accuracy of all material appearing on this website, tour designs and specifications, charter bus features and availability, fuel prices and government regulations applicable to our industry change from time to time. Modifications will be made as reasonably required to maintain a practical operational schedule. Tour schedules, prices, features on coaches, and other information included in this website are therefore subject to change without notice. Any errors, misprints, or omissions are wholly unintentional.

Fuel Surchage

A modest fuel surcharge (up to $5 per person, per day) may be added to tours in the event of extraordinary fuel price increases.
 

Privacy Policy

This Privacy Policy is applicable to this Site and not necessarily to other sites on the World Wide Web. When leaving this Site, please read the privacy policy applicable to the site you are visiting. If you do not agree with this Privacy Policy, please do not use this Site.

By accessing and using this Site, you hereby agree to the terms of this Privacy Policy.
Non-Personal Information Collected Automatically

Kraftours is committed to the protection of the privacy of its web site visitors. Please note that we may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-parties, but these statistics will include no personally identifying information.

Terms of Use

BY USING AND/OR VISITING THIS WEBSITE (collectively, including all Content available through the Kraftours.com domain name, YOU SIGNIFY YOUR ASSENT TO BOTH THESE TERMS AND CONDITIONS (the "Terms of Service") AND THE TERMS AND CONDITIONS OF KRAFTOURS' PRIVACY NOTICE, WHICH ARE INCLUDED BELOW, AND WHICH ARE INCORPORATED HEREIN BY REFERENCE. If you do not agree to any of these terms, then please do not use the KRAFTOURS Website.

Personal Information

In order to respond to your questions, fulfill your requests or manage interactive customer programs it may be necessary to ask for personal information such as your name, address, e-mail address and telephone number. We may use this information to respond to your requests, or to contact you via mail, e-mail or phone to inform you of new products, services or promotions we may offer. If you place an order for a product, request a service or submit content to this site, we may need to contact you for additional information required to process or fulfill your order and/or request. However,unless compelled by applicable legislation, we will not provide this information to a third party without your permission, except as necessary to process your order, fulfill your requests or manage interactive customer programs . You also hereby grant to Kraftours the right to exchange any information provided by you between Kraftours affiliates for the purposes mentioned before.
In addition to the personal information that you may provide us, this Site may use technology that lets us collect certain technical information like your Internet protocol address, your computer's operating system, your browser type, traffic patterns and the address of any referring Web sites.

Security

Please note that while there are always risks associated with providing personal data, whether in person, by phone or over the Internet, and no system of technology is completely safe, "tamper" or "hacker- proof", Kraftours has endeavoured to take appropriate measures to prevent and minimize risks of unauthorized access to, improper use and the inaccuracy of your personal information. For example, we use encryption technology when collecting or transferring sensitive data such as credit card information.

Accuracy of collected data

Kraftours will on its own initiative, or at your request, replenish, rectify or erase any incomplete, inaccurate or outdated personal data retained by Kraftours in connection with the operation of this Site.

Visitor identification

From time to time, information may be placed on your computer to allow us to identify you. This information is commonly known as "cookies". By showing how and when our visitors use this Site, this information can help us to continue to improve our Site. We will only use cookies to view information on your hard drive that was put there by a cookie from this Site. The use of cookies is an industry standard and many web sites use them. Cookies are stored on your computer and not on this Site. If you do not wish to receive cookies, or want to be notified of when they are placed, you may set your web browser to do so, if your browser so permits.

Minors

No information may be submitted to Kraftours by persons under the age of 18 without the consent of a parent or legal guardian, nor may persons under the age of 18 make purchases or other legal acts on this Site without such consent, unless permitted by applicable legislation.

Changes

We may change this Privacy Policy, or change, modify or withdraw access to this Site, or the content of these pages at any time with or without prior notice.